Privacy Policy

Effective Date: 01.08.2024

1. Introduction

Welcome to Dispatch Minds (“we”, “us”, or “our”). We are dedicated to protecting your privacy and maintaining the integrity of our platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services, including our browser plugin (“Plugin”). By accessing or using our services, you agree to the practices described in this policy.

2. The Plugin and How It Works

2.1. Overview of the Plugin

– The Dispatch Minds Plugin is a browser extension designed to assist users in optimizing their logistics operations. When installed in your browser, the Plugin integrates with third-party marketplaces, to help you find and select the most efficient load combinations for your vehicles.

2.2. Functionality

– Once installed, the Plugin enhances your browsing experience on third-party marketplaces by adding additional features and buttons directly on the marketplace’s web pages. These features enable you to select and optimize loads based on criteria such as price per mile, route proximity, and vehicle capacity.

2.3. Data Processing

– The Plugin interacts with the marketplace in real-time to gather the necessary data, such as pickup and delivery addresses and pricing information. This data is then transmitted to our secure servers solely for the purpose of calculating optimal routes and combinations. After processing, the results are delivered back to you via the Plugin interface in your browser. Importantly, we do not store this marketplace data on our servers after the calculation is completed. All data is used exclusively during your active session and is discarded immediately afterward.

3. Information We Collect

3.1. Registration Information

– When you register to use our services, we collect personal information such as your name, email address, and phone number. This information is necessary to create your account, authenticate your identity, and provide you with access to our services.

3.2. Anonymized Data

– The Plugin only collects anonymized data from third-party marketplaces, such as pickup and delivery locations and pricing information. We do not collect or store personal data from these platforms. The data we gather is used exclusively for optimizing your logistics operations, ensuring that your trucks are loaded as efficiently as possible.

4. How We Use Your Information

4.1. Provision of Services

– The primary purpose of collecting registration information is to authenticate your identity and provide you with access to our services. The anonymized data from third-party marketplaces is used solely to calculate and propose optimal routes for your loads, tailored to your specific criteria (e.g., price per mile, proximity of locations).

4.2. Data Usage and Processing

– The data retrieved by the Plugin from third-party marketplaces is temporarily transmitted to our secure servers. This is done solely for the purpose of route calculation. Once the calculation is complete, the results are immediately returned to you, and no marketplace data is stored on our servers. All processing occurs in real-time, and any data used for these calculations is discarded after the session ends.

5. Data Sharing

5.1. No Third-Party Data Sharing

– We do not share any personal or anonymized data with third parties. Your interaction with third-party marketplaces remains strictly between you and those platforms.

 

5.2. Compliance with Legal Obligations

– We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. The security of your data is of utmost importance to us, and we strive to ensure that all data processed through our services is handled with the highest level of security.

7. Data Retention

We do not retain any data from third-party marketplaces after your session ends. All data used for route optimization is processed in real-time and discarded immediately after the calculation is complete.

8. Commitment to Intellectual Property and Data Privacy

8.1. Respect for Intellectual Property

– We respect all copyright, trademark, and other proprietary notices, symbols, or labels present on any third-party site or materials. Our Plugin does not remove or alter these notices.

8.2. Non-Transferability of Data

– We do not distribute, disclose, market, lease, sublease, pledge, or transfer in any way any third-party data or materials, in whole or in part, to other individuals or organizations.

8.3. No Interaction with Core Marketplace Functionalities

– Our Plugin does not interact with third-party marketplace functionalities such as bidding, purchasing, or account creation. We do not collect email addresses for marketing or spam purposes.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and you are encouraged to review this Privacy Policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at info@dispatchminds.com.